• EXPLORE THE FOOD SCENE WITH YOUR OWN LOCAL FOODIE 

  • YOUR FOOD TOUR IN AARHUS, AALBORG & COPENHAGEN

Trade and delivery terms

Payment

Terms and conditions apply to online sales from Foodwalk.dk.

Acquisitions of Food Walks packages and gift certificates payable to Food Walk and Food Walk is responsible for organizing trips and restaurant visits.

The order confirmation sent when payment is received. Instructions are in the order confirmation. For further information Food Walk contacted at info@foodwalk.dk.

Delivery

Once you have received a confirmation from the Food Walk, please check if there is consistency between the order and the order confirmation and immediately make Food Walk attention to any deviations.

Delivery of purchase / booking of a Food Walk package and gift certificates are considered to be complete when you received the order confirmation e-mail. The order confirmation is your receipt for you you bought / booked a Food Walk package or gift cards.

The purchase / booking of a Food Walk package is considered to be exhausted when the Food Walk tour is held. It is the buyer's responsibility to be the appointed place at the appointed valid at time. Does the buyer not this will refund Food Walk not purchased / booked Food Walk package.

Redeeming Gift Vouchers for Food Walk packets must be redeemed at Foodwalk.dk - see instructions on the gift card.

Liability on purchase/booking

You as a consumer responsible for the purchase/booking of Food Walk packets is correct and contains accurate information. Therefore please ensure that you enter the right information and avoid typos when you buy / book a Food Walk package. Once you have received a confirmation from the Food Walk, please check again for consistency between order and order confirmation and immediately make Food Walk attention to any inconsistencies.

Undoing your purchase

Undoing your purchaseWhen you buy / book at www.foodwalk.dk, you have 14 days to cancel. You can only cancel your purchase / booking until 24 hours before the holding of the trip. Right runs from the day you received the order confirmation. You will bear any costs associated with the return.

If you regret your purchase, you write it to the Food Walk, attaches a copy of the order form and send it to us by e-mail at info@foodwalk.dk or per. letter to:

Food Walk

Dansgade 2A 1st.

8260 Viby J

Denmark

If you regret your purchase / booking, you will of course the amount you have paid us back. The amount will be transferred to the card you paid with or in your bank account once we have received a copy of the order confirmation and verified that it meets the rules for withdrawal.

Note We do not accept letters / packages sent. COD.

Complaints

When you shop at foodwalk.dk you have of course always a 2 year warranty. Complaints must be made as soon as possible and within a reasonable time after the time when you have, or should have discovered the defect. You can contact us by e-mail info@foodwalk.dk. If you advertise within two months after the defect is discovered, the claim is always timely.

If the complaint is justified, we will refund your any freight costs. When you advertise on your purchase / booking, please state what the problem is as detailed as possible.

Your personal information

To act on foodwalk.dk we need your personal information such as name, address, telephone number and email address.

We record of your personal information for the purpose of delivering goods to you. Personal information is registered with the Food Walk and kept for five years, after which the data are deleted. When collecting personal information through our website, we ensure that it always happens when submitting your express consent, so that you are informed of exactly what information is collected and why. Information provided to the Food Walk transmitted or sold in any way to third parties, and we will record any sensitive personal information.

Cookies and log statistics

On foodwalk.dk we use cookies in order to optimize the website and its functionality, which helps to make your visit as easy as possible for you.

You can always delete cookies from your computer.

We use a log statistics, which means that a statistical system collects information that can give a statistical picture of, for example, how many visitors we have and where they come from. Log statistics are solely for the purpose of optimizing foodwalk.dk.

Price and payment

In this store you can order and pay online. All prices in this shop at the address - are in DKK and inclusive. 25% VAT. Prices are fair prices.

When you deal with foodwalk.dk agreements in Danish.

It is not possible to view past orders by logging on to the website. If you wish to receive a copy of your order confirmation, please send an email to info@foodwalk.dk.

On foodwalk.dk can pay with:

- Dankort

​- Visa Electron

- Visa

- Maestro

- Mastercard

​- Unionpay

- JCB

- AMEX

There is no fee for online payments foodwalk.dk

The amount raised first on your card when goods are shipped from Food Walk. There can never be deducted an amount greater than what you have approved the acquisition.

Validity

A Food Walk package is valid for the period of validity stamped in the order confirmation. If no proof is employed before that date, exchanged this for up to 3 years. Subject to availability dates and special events. Food Walk packets may not be exchanged for cash or combined with other offers.